Privacy Policy
This policy explains how information submitted through the Matriblend website is used for business inquiries.
1. Information We Collect
When you contact Matriblend or submit an RFQ, we may collect information such as your name, company, country or region, email address, phone or WhatsApp number, product requirements, application details, dimensions, estimated quantities, messages, and files you choose to attach.
2. How We Use Your Information
We use inquiry information to respond to your request, recommend products, prepare quotations, arrange samples, discuss technical requirements, and communicate about potential or existing business.
3. Form Processing
Our website may use a third-party form-processing service to transmit website inquiries to our business email. Information submitted through the form may therefore be processed by that service according to its own privacy and security practices.
4. Sharing of Information
We do not sell inquiry information. We may share relevant technical or commercial details with suppliers, manufacturing partners, logistics providers, or service providers when reasonably necessary to respond to your request, prepare a quotation, arrange samples, or fulfill an order.
5. Data Retention
We retain business inquiry records only for as long as reasonably necessary for communication, quotation, order follow-up, recordkeeping, and legitimate business purposes, subject to applicable requirements.
6. Your Choices
You may contact us to request correction or deletion of information you previously submitted, subject to legal, contractual, accounting, or legitimate business recordkeeping requirements.
7. Contact
For privacy-related questions, contact us at ydcai@matriblend.com.